PRIVACY POLICY

Saxon Roofing & Construction

Effective Date: May 5, 2026

1. Introduction

Welcome to Saxon Roofing & Construction ("we," "us," or "our"). We are a roofing and construction service business located in Texas, United States. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

•       Full name

•       Email address

•       Phone number

•       Home or property address (for service estimates and project work)

•       Payment information (such as credit card or billing details) when you engage our services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, for website operation and security purposes.

3. How We Use Your Information

We use the information we collect to:

•       Respond to your inquiries and provide service estimates

•       Schedule and perform roofing and construction services

•       Process payments for services rendered

•       Communicate with you about your project or service requests

•       Send you updates, invoices, or follow-up communications related to our services

•       Improve our website and customer experience

•       Comply with applicable legal obligations

4. Payment Information

When you provide payment information to us, we handle it with care. Payment data is used solely to process transactions for services you have requested. We use industry-standard security measures to protect your financial information. We do not store full payment card details on our systems beyond what is necessary to complete your transaction.

5. How We Share Your Information

Saxon Roofing & Construction does not sell, trade, or rent your personal information to third parties. We do not share your data with outside marketing companies or advertisers. Your information stays with us and is used only for the purposes described in this policy.

We may disclose your information only in the following limited circumstances:

•       When required by law, court order, or government authority

•       To protect the rights, safety, or property of our business, employees, or customers

•       In connection with a business merger, sale, or transfer of assets, where the receiving party agrees to honor this policy

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to maintain business records, and to comply with our legal obligations (such as tax and warranty records). When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

•       Request access to the personal information we hold about you

•       Request correction of inaccurate or incomplete information

•       Request deletion of your personal information, subject to certain legal exceptions

•       Opt out of any future marketing communications from us

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to your request within a reasonable timeframe.

9. Notice to Texas Residents

If you are a resident of Texas, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a portable copy of your personal data. To submit a request, please contact us directly. We will not discriminate against you for exercising your privacy rights.

10. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Saxon Roofing & Construction

Texas, United States

Saxon@saxonrc.com